Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Our privacy policy is laid out below but if we have contacted you and you no longer wish to receive information from us then first of all we apologize for the inconvenience. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. To give you the best experience possible, we carefully use your personal information and only use it as outlined below. We keep your data safe and secure at all times using best practice technology and processes within the EU and US. We use your contact information – e.g. email, address, phone no – to deliver our services to you. To do this we use our trusted, safe and secure software partners such as our email system providers. If you visit our website we may use your personal data there to improve your website experience. This includes cookies outlined in our Cookie Policy.

Our use of your data is permitted under current data protection law based on either: Your consent (e.g. for personal email addresses) in which case we will retain the personal data for a maximum of 2 years and then check back with you; our mutual legitimate interests (e.g. for business contact information) in which case we will retain the personal data for a maximum of 7 years and then check back with you. You have the right to know what personal information we are using and can ask for any errors to be corrected. You also have the right to request a copy of your personal information or for it to be deleted, unless needed for legal reasons. You can also opt out of individual profiling and automated decision making. If you have any questions or feedback, please contact us at The Design Works, 93-99 Goswell Road, London, EC1V 7EY, United Kingdom, or at info@shinebidservices.com or at +44 (0)203 4700 180. If you want to complain about how we use your personal data please let us know or contact the Information Commissioner’s Office at Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF.

Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information.

What are cookies?

“Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Cookies we use:

We use cookies from two companies WordPress and Hubspot on our site. You can see a full list of those cookies via the links below: Cookies https://knowledge.hubspot.com/articles/KCS_Article/Reports/What-cookies-does-HubSpot-set-ina-visitor-s-browser