• ShineX compiled the following list of the top 50 reasons companies choose to outsource. Cost Savings: Outsourcing can often be more cost effective than hiring in-house staff. Focus on Core Activities: Allows you to focus on core business functions while non-core tasks are handled by experts. Global Talent Pool: Tap into a global talent [...]

  • In the BPO world, being smart with proposals can make a big difference. Let's dive into how Challenger BPOs are making tailored proposals work across different industries in their 10-step strategy. Healthcare: In healthcare, it's about connecting at the right time. Craft proposals that solve specific problems, like tricky billing or communication gaps with [...]

  • In the competitive realm of Business Process Outsourcing (BPO), TaskUs stands as a testament to strategic brilliance, witnessing an extraordinary 300% surge in success. A meticulous examination of this meteoric rise unveils the orchestrated orchestration of Shinex's 10-step plan. This analysis provides a profound insight into the data-backed strategies that fueled TaskUs' ascent in [...]

  • ShineX compiled the following list of the top 100 BPO verticals. From our experience working with BPO’s, the smaller ones tend not to specialize in set verticals. At the beginning, BPOs want to broad-brush their service offerings. This feels safe and doesn’t repel any early takers with the ‘we do everything’ approach. This makes it [...]

  • TaskUs experienced hypergrowth with a handful of mega-logos.  They had a clear growth path and knew the next stage was to capture more unicorns. How do you keep and expand your territory when competing with bigger, older, wiser BPOs? This is where we came in.  ✅ We positioned TaskUs as a challenger ready to [...]